FICA regulations dictate that Lucky365 (Pty) Ltd t/a Lucky365 must identify and validate all customers who open an account with Lucky365 (Pty) Ltd t/a Lucky365. Accordingly you may be requested to provide documentary evidence of your identity and residence before you can withdraw any winnings with Lucky365 (Pty) Ltd t/a Lucky365. More information regarding the FICA Act can be found at www.acts.co.za
If you fail to comply with FICA requirements, Lucky365 (Pty) Ltd t/a Lucky365 is obliged to refuse to accept that bet from you.
Further, by opening an online account with Lucky365 you accept and provide consent to Lucky365 and/or its agents and/or its affiliates to verify your identity and address, and in general to ensure your compliance with FICA, the regulations and any Public Compliance Communications or Guidance Notes; through use of credit and related checks obtained from providers of credit verification systems or any credit reference agency.
In order to FICA and be able to withdraw your winnings you will need to send us an email or whatsapp with your username and attach the following two things: